August 11th, 2009
Room for More Executives Despite Recession
A management publication describes a new trend. Executives are creating a new executive slot — Chief Commercial/Customer Officer (the CCO). Thirty-six of the existing 56 have been hired in 2009 at the height of the recession used by firms to justify demands for concessions from non-supervisory staff, unions and layoffs for millions. The job is to assign to a single individual ownership of the customer and the customer interface given the explosion of many divergent sales channels, especially the digital channel which has grown too complex for the CEO, COO, CIO, CFO or C***HOLE to accomplish. Sounds like the work was done by the sales department and a couple of tech-savvy staffers. But they were laid off! The executive hypocrisy continues unabated.
Tags: CCO, executive hypocrisy, recession
This entry was posted on Tuesday, August 11th, 2009 at 11:21 am and is filed under Employer Action/Inaction, Social Justice. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
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