February 17th, 2012

Highly Recommended Book on Mobbing & Workplace Bullying


As a vocal proponent of the term “workplace bullying,” in my opinion only three individuals speak eloquently and authoritatively on “mobbing,” the original term adopted by Heinz Leymann at the movement’s birth. They are Ken Westhues, Len Sperry and Maureen Duffy.

Westhues wrote the Foreword to this new 2012 Oxford University Press book — Mobbing: Causes, Consequences and Solutions — by Duffy and Sperry. So, between the covers of a remarkable book, is found an incomparable compilation of research, clinical and practical information.

I stand by my comment for the book’s cover. “A fantastic, mesmerizing encyclopedic narrative jammed between two covers touching on every aspect of the phenomenon of mobbing like no other single volume in the literature. The authors clearly have been in the trenches helping abused workers. Their advice is spot on and keenly oriented toward improving the individual victim’s health and recovery from the mobbing assaults.”

My full review.

“A fantastic, mesmerizing encyclopedic narrative jammed between two covers touching on every aspect of the phenomenon of mobbing like no other single volume in the literature. The authors bridge the gulf between academic research and the lives of suffering victims to responders in organizations and clinicians.

“The authors make an undeniable case for the role of organizational and systems factors in mobbing which are nearly always undetectable in real time and by key players responsible for fostering and enabling the destructive conduct. The inclusion of case illustrations makes this work more engaging than the ordinary treatment just for academics.

“Practitioners have much to learn from a careful read. Especially critical is the authors’ explanation of how ordinary business processes can render an organization prone to abusing its employees.

“The authors clearly have been in the trenches helping abused workers. They show their acumen when describing the “freeze” response, an attempt to avoid dealing with the problem, by victims and the deleterious effects of taking it home. It resonates with our anecdotal evidence.

“Few academicians venture into the territory of sharing advice for victims of abuse at work like the authors do. Their advice is spot on and keenly oriented toward improving the individual victim’s health and recovery from the mobbing assaults.

“I love the practical advice to mental health professionals since so many do not understand or value the role of organizational dynamics and oppression that accounts for the health harm experienced by their clients. The authors clarify the need to know more than individual approaches to psychotherapy. They show they have been there with real mobbed clients.

“The authors accomplished the stated goal of shedding additional light on the topic. They crossed several disciplinary boundaries to model for others how complex is the phenomenon and why it is so resistant to extinction. Only by adopting this Renaissance perspective and stepping out of professional cubbyholes can someone truly understand what is required to effect change. The authors have done a thorough and complete job to help others with less breadth and experience know how destructive, yet preventable, is mobbing.”

Gary Namie

The book is proudly included in our Recommended Books list.

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This entry was posted on Friday, February 17th, 2012 at 3:20 pm and is filed under Bullying-Related Research, Events & Appearances. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.



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  • http://www.mgmt-in-a-nutshell.com Jay Jacobus

    On table 14.1 the 3rd suggestion is the most important. A company will create, implement, monitor and update a srategic plan such that employee well being is improved as evidenced by positive employee feedback.

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