August 12th, 2013

Huff Post: Workplace Bullying, Abuse and Post Traumatic Stress Disorder: It’s True, Your Boss Can Give You PTSD

By Malory Nye, Huffington Post UK, Aug. 12, 2013

Imagine the scenario – a woman goes into work one day and a senior colleague acts in an abusive and malicious way towards her. This is so shocking that she spends the next two years suffering from the consequences of that incident. She cannot sleep at night, she has frequent flashbacks and nightmares, she turns into a different person. The way she has been treated by her colleagues at work creates an ongoing depressive condition that requires serious psychiatric support.

Is it right to talk about this as post traumatic stress disorder (PTSD)?

If it looks like a dog, if it barks like a dog, and if overall it behaves like a dog, then it is most likely to be a dog. In the case of PTSD caused by bullying and abuse at work, this is a particularly black dog.

But most of our images of PTSD come from much more ‘obvious’ and dramatic causes of such shock. When we think of PTSD we are most likely to think of the soldiers in Afghanistan who have suffered from exploding IEDs or have been subject to combat and personal loss.

In the cases of PTSD at work, then the obvious examples are of fire-fighters, on-patrol police officers, and other emergency workers who have had near death shocks in extreme circumstances. Each of these clearly are people who may be suffering from PTSD.

So is it fair to use a diagnosis of PTSD for someone whose mental health has been severely affected by bullying at work, rather than some more easily identifiable event or incident?

On the other hand, let’s give some thought to how a person who has been subject to workplace bullying may feel about themselves.

If we are all used to thinking of PTSD only in terms of combat veterans and violent and near death experiences, then a PTSD sufferer is also very likely to feel that their own suffering and experience is ‘trivial’ in comparison to the more obvious triggers of PTSD. Unfortunately, someone with PTSD is already likely to have feelings of self-worthlessness – and somehow a diagnosis of their condition as PTSD may only serve to make them feel worse.

The starting point for this is to recognise the problem.

Thankfully, the issue of bullying, abuse and harassment at work has become firmly acknowledged in many respects in recent years. (Although it is shocking that it was only in 1988 that Andrea Adam gave us the term ‘workplace bullying’). The psychological harm this can cause to someone at work is recognised, but it is still rare that such harm is understood in terms of PTSD.

It is becoming recognised that PTSD can be caused by abuse in non-extreme contexts. For example, Dr Thormod Idsoe of the University of Stavanger, Norway found symptoms of PTSD among 33% of a group of teenager school students who said they were victims of bullying. As Idsoe says in a report.
‘Traumatic experiences or strains imposed on us by others can often hurt more than accidents.’
Indeed, the American Academy of Child and Adolescent Psychiatry have issued a policy statement recognising bullying as a serious medical and public health issue.

A psychiatrist put this to me very well: It is already recognised that PTSD can be caused by experiences that are outside of the extreme shock of a life-threatening situation (such as combat or an accident). That is, there are many people suffering from PTSD due to various forms of personal abuse – particularly domestic and/or sexual abuse. Such PTSD may have been caused by a single incident of abuse, or a series of events stretching over a period of time, even many years.

And so if domestic abuse or school bullying can cause a person to suffer from PTSD, it should come as no surprise then that PTSD can also be caused by abuse in the workplace.

We might like to think that the workplace is a safe enough place where people behave with respect and due care, as perhaps we used to assume was the case in the home and at school. Many employers would like us to think this. But this is simply not the case – people can be nasty at work to their colleagues, just as they can be at home with their families.

For many people, the workplace is a site of bullying and abuse by their own workmates and managers, and is not a safe place at all.

If we give this some thought, most of us can probably pinpoint one or more examples of such bullying we have seen in our own careers – either done to us or others. It might not always cause PTSD, but the consequences are always inevitably nasty.

The employment tribunal system has slowly begun to pick this up and use what powers it is given to redress some of the wrongs caused by employers against their workers.

The most high profile of these is Dr Eva Michalak, a consultant doctor at Pontefract Hospital, who was subject to a nasty campaign against her by her senior managers over a number of years. She suffered from this to such an extent that she was diagnosed with severe PTSD, and she received compensation of £58,000 in late 2011 from Mid Yorkshire NHS towards this personal psychiatric injury, as part of a larger award amounting in total to £4.5million.

In another employment tribunal case in 2011 involving the NHS, Elliot Browne was given £13,000 damages for personal psychiatric injury by Central Manchester University Hospitals NHS Trust in 2011 because of the discriminatory and unfair way he was treated by his managers – with an overall pay out of £933,000. And Licia Faithful won almost £25,000 damages for aggravated injury from AXA PPP Healthcare in March 2011. Her claim was that she had suffered post traumatic stress disorder and depression after being ridiculed by co-workers in the claims department of AXA PPP. The tribunal agreed, ruling that the way that her co-workers recorded her voice and played it back to her in a mocking way was an ordeal of racial bullying. Ms Faithful had had to endure a ‘hostile and degrading’ environment in a company which had ‘lacked empathy’. It had left her in a state where she was unable to do the simplest of household chores.

In some respects, when it came to the tribunal process each of these people were fortunate (if we can use this term). The system was able to help them at this stage. They were all able to demonstrate that the abuse against them was based on racial discrimination. If there had not been that element to the abusive behaviour of their managers and colleagues, it would have been much harder for them to be compensated for the PTSD that their workplaces had caused.

But I think most would agree that although racial bullying is pernicious and nasty, there are many other forms of bullying and abuse that do not involve any particular discrimination.

It is estimated that at least one in ten people in the workplace suffer from bullying, but not all of them develop PTSD. If we can take the figures for the Norway school students as in some way indicative of the problem, then perhaps one third of these people may have some form of PTSD. This calculates as 3.3% of the working population suffering from PTSD caused by workplace bullying. With a workforce of around 30million, that means nearly one million people in the UK are perhaps experiencing PTSD caused by workplace bullying and abuse.

That is a lot of people, and a lot of time lost from work by the people suffering the terrible consequences of PTSD (and of course it also time lost from their normal lives). It is a complete waste for everyone, apart from those who do the bullying.

It is simply the case that many people suffer the terrible experiences of PTSD due to bullying and abuse in the workplace (as can also happen or at school or at home). Although this has been happening for years, and is likely to continuing happening in future, there needs to be much more recognition of this problem and the harm it causes.

Such recognition of workplace PTSD needs to be acknowledged particularly for the sake of those with the PTSD, and also for those around them, their families, their friends, and also their employers. It is no one’s interest for someone to suffer from PTSD without recognition and support.


Malory Nye is an independent academic, consultant and writer, who has worked for many years in UK higher education (both public and private). He has a particular interest in multiculturalism, diversity, and contemporary social issues. He has been the principal of an HE college in Scotland, and has taught and been affiliated with King’s College London, University of Stirling, and the University of Aberdeen. He is the author of several books, including ‘Multiculturalism and Minority Religions in Britain’, and ‘Religion: the Basics’. He also edits the journal titled ‘Culture and Religion’.


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This entry was posted on Monday, August 12th, 2013 at 9:41 am and is filed under Bullying-Related Research, Social/Mgmt/Epid Sciences, Tutorials About Bullying, WBI Education. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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  1. yeskia says:

    Actually I’ve often wondered if PTSD is an “intention” coordinated by a bully ?

    They may not refer to the outcome as PTSD, but their intention being the same.

    Or, is that assuming too much premeditation ?

    One who has PTSD induced is never quite the same as they were prior to being bullied.

    • Mandy Amin says:

      Totally agree that a person who has PTSD induced from workplace bullying is never quite the same as they were prior to being bully.

      I am saying that is I see this in myself, a person who was very strong mentally, a person with two degrees in Chemistry who has obtained a master’s degree in Information technology, and has prized industrial certifications in IT and got bullied while working in an IT position.

    • Brian says:

      You may be correct. I am going through work place bullying right now. My boss is the boss from hell. I am super down. He puts me down all the time. Lies about me. Is a narcisstic that makes Trump look like a nice guy. You’ve net met the worst yet.


  2. Shelley Downey says:

    I left my position. Between the clinic director/manager and the head nurse, I could do NOTHING right. Certainly not worth my own mental health and sanity, but I did miss the patients and the rest of the staff that was stuck there, with no choice. . .

  3. […] that ongoing stress can mimic the effects of war. For example substantial research shows that PTSD occurs relatively often among victims of […]

  4. Toot says:

    After having worked for the Balto State, and being bullied for the last 5years=threatened daily and physically abused on top of all that. Why didn’t or wasn’t anyone made aware of the antibulling? It was a normal day for everyone-including those who did the bullying-oh don’t expect help from the supervisors either-they were just as guilty. No support. They actually would set you up also. I would love to participate in the TALK FORCE because they really need the help solving it.

  5. Kaz says:

    There need to be an independent body for workplace bullying complaints. Managers and HR are usually not fair or impartial: court action is too expensive and victims too badly damaged to cope with it. People would come forward if there was an independent regulating body and this scourge would be removed.

  6. Jan says:

    I worked in the healthcare field under a terrible supervisor and manager for 13 years. The supervisor was rude, condescending , often told me to “shut up” if I tried to point out any safety/pt care issues, she frequently changed my schedule at the last minute…I had to begin seeing a psychiatrist and go on anxiety meds to get through the last 2 years until I could quit. Now, I’ve been offered a job in a similar environment and I am getting anxiety all over again. I have been sick to my stomach since accepting the new position, I really think I have PTSD. I don’t know what to do….

  7. michelle says:

    I work in the health field and I recently just came back to work from hurting my back on the job. While I was out my boss treated me very badly and my Co workers told me awful things that she had said about me to them while I was out of work. She has accused me of doing things that I did not do. I don’t understand why this is happening to me. She even has told me that nobody likes me and my Co workers don’t want me there. I want to quit and have been looking for a new job. I am so depressed now I cry all the time I have bills I can’t just leave without another job. I need some advice

    • Brian says:

      I am really sad for you. I agree that you are not alone on this. I have had this happen to me as well. I do really good work. I treat my clients very well and appreciate them. One of my bosses recently turned into a doctor Jekyll and Mr. Hyde. He lashes out at me in the most sickening and socipathic way a person can. He is very abusive. Has not learned how to tell the truth about people. I feel for you. I want to quit my job. I need the dough.

  8. Jenny says:

    HR is always put up as a potential solution. I worked in a small accounting firm (fewer than 5 employees), The positives of the position I learned a huge amount over the 20 years I worked there. The negatives my boss was a micro manager that had nothing nice to say about anyone. Everyone was considered an idiot. I was put in the position of “translating” her communications in a big tactful manner. By the time I quit I was nauseous when I had to go in, was having panic attacks at least once a week. She would lose it completely with me without any sort of warning. Would accept more work than was possible to complete with the staff available, and was never consistent. I regret not quitting 10 years ago.

  9. Ryan says:

    Man I went through this in the Army. Before you judge I am not talking about basic training to tough Army culture. I am talking about a platoon sergeant telling my platoon my wife was a slut, telling us all to be at two different places then when half the platoon is at the wrong place only I am written up. Denying me monthly performance only giving me derogatory counseling. Trying to kick me out. While trying to kick me out they slowed the process to torture me. Telling my congressman that I couldn’t transfer because they were short staff while at the very same moment trying to kick me out. Add the authority to make you scrub toilets to this and no escape. You cannot quit and get away from the job. It was a terrible mind F?$!. It all started when a Sgt and I got in a physical fight and I was charged with disrespect. The charges were dropped because he told me to hit him. My command was chewed out by their command. They did stuff like kick me out of my barracks room because I was still married and put me in a office room with no running water. I already had anxiety and this drive me crazy. After 18 months of it I snapped and told my command if I dew my weapon I was gonna kill him. They sent me to the hospital and diagnosed me with Mood Disorder. This diagnosis was only temporary but a federal job got the records and considered it permanent denying me a job as a air traffic controller. I had nightmares for years that I only had 6 months until my 3 year enlistment was over and just trying to fight it out. Years of nightmares. Homocidal ideation of tracking them down years later and killing them. They are the ones that taught me it was great to kill a man I never met but respect a man that treated me horribly. I’m glad this is moving forward. It may help my fellow service members get PTSD benefits for non combat related mental health issues. I have included some of this information in my 8 year going claim. I’ll let you know.

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