Posts Tagged ‘abusive conduct’


Training in workplace bullying/abusive conduct is necessary but not sufficient

Saturday, January 31st, 2015

In 2015, California law mandates that supervisors in all firms with 50 or more employees receive “training” in abusive conduct. The term “abusive conduct” was lifted from the WBI Healthy Workplace Bill language we have been using since 2003 to introduce and pass a comprehensive law against workplace bullying.

Training done right can overcome deficits in skills. Training is the wrong tool to reverse immoral conduct. But training is useful to make everyone aware that misconduct is happening.

Training backfires when it teaches there is a problem and the organization has no procedures in place to deal with the misconduct. It’s clear that only a small (5.5%) of American employers have the will to actually prevent or correct health-harming abusive conduct. No effective state laws have yet been enacted to compel employer compliance. So, few have good policies. Even fewer have the voluntary desire to stop it. No laws; no policies; lazy employers.

When supervisors get trained, in the best possible way — live, interactive, Q&A sessions, employee expectations will rise. Everyone will wonder when and how the bullying will end in their workplace. If employer actions are limited to supervisor training, very little will be done. Employee distrust and disengagement will follow.

Another concern is how will the training be conducted? The new law based on AB 2053, adds training in abusive conduct (which is currently legal) to the requisite training in sexual harassment (which is illegal). The mix will not only confuse employees; most employers don’t know the difference. Workers will be expecting policies for bullying to apply that don’t exist.

It is alarming to find that many employers post online slide shows to educate workers about sexual harassment. It’s a joke that no one takes seriously. A slide show with little content and no interaction. Really, how lazy can employers be. It’s called “compliance.” Given the complexity of bullying’s effect on the entire workplace and the fact that current sex harass trainers and conflict resolution professionals don’t understand bullying, we fear for the future.

In other words, disembodied training can do more harm than good. Beware of premature awareness!

Training should be preceded by a commitment by leadership to stopping bullying. Then, organizational prevalence should be determined. Next, a code or policy or set of behavioral expectations must be created along with procedures to correct confirmed violators. Then, and only then, should training be undertaken.

If you know of, or are, a California employer, contact WBI for help addressing the problem that will comply with the law and help your organization at the same time.

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Posted in Healthy Workplace Bill (U.S. campaign), Workplace Bullying Laws | No Archived Comments | Post A Comment () »



WBI defines and illustrates abusive conduct for California supervisors

Monday, January 5th, 2015

Attention California (& all other) Employers

California AB2053 extracted one paragraph from the WBI Healthy Workplace Bill — the definition of “abusive conduct” and made it mandatory to acquaint supervisors and managers with the phenomenon every two years beginning Jan. 1, 2015.

WBI is the source of the phrase and the U.S. movement. There is no better qualified vendor to provide the necessary information to augment your sexual harassment training than WBI.

WBI produced a brief 20 min. video introduction that can be streamed for intranet posting or run during in-person education sessions.

Only $499. Order today.

Products for HR and employers from the originators of the workplace bullying consulting specialization in America.

Order online or call 360-656-6630

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As state legislatures begin their 2015-16 sessions

Monday, January 5th, 2015

By Sherrill Gilbert, Vermont State Coordinator, the Healthy Workplace Campaign

The gavel will again call to order the Senate and the House. They will take an oath to serve the people of Vermont. The issues that impact the lives of Vermonters will once again be on the agendas, some will be re-introduced from the previous biennium. There are bills that were and still are valid and important to our community as a whole and the future of our workers and future generations. Workplace Bullying is controversial, it needs to be a public conversation and not hidden away as it has been the past seven years.

The Healthy Workplace Bill has been in the legislature since 2007, a few individuals decided they did not want this bill to be voted upon in committee nor did they want a public hearing on Bullying in the Workplace. This conversation would mean they would have to acknowledge bullying happens here and for several years they have turned their backs on the workers who have been abused by bullies.

There is a battle being fought in many workplaces here in Vermont in all fourteen counties. We are not alone, every state faces the same issues across America. Like all wars there are casualties. This war is no difference in that there are victims who are left broken, their lives are forever changed. For the bully this would not be enough, they would have to add more suffering and pain for the target, transferring the element of shame, the bully transfers the shame upon the target Stripping Targets of their self-esteem, their dignity and self-confidence publicly can be the straw that breaks the camel’s back. We are talking about a psychological warfare, no bullets that can be seen or outward bruising.

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Time for courageous, principled lawmakers to enact the WBI anti-abuse Healthy Workplace Bill

Friday, January 2nd, 2015

If not now, when will principled lawmakers come forward to not only introduce, but to work tirelessly to enact, legislation that holds employers accountable for allowing (through indifference or ignorance) or fostering (through rewards, both explicit and implicit) health-harming abusive conduct, a.k.a., workplace bullying?

Wanted Brave Lawmakers to pass legislation for bullied workers We seek elected officials who can resist arguments of pro-business lobbyists who make false claims about our Healthy Workplace Bill.

Here are some of those lies and distortions espoused by HWB opponents followed by the truth according to terms and provisions of the actual legislation.

1. Workplace bullying sounds childlike. Bullying is for kids; adults work.

The term does not appear in the text of the HWB bill. Instead, lawsuits will require demonstrably health-harming abusive conduct be shown that was followed by the employer’s decision to punish the plaintiff with negative employment actions. Nothing infantile about abuse. Arguing “for abuse” should be condemned for not only poor “optics” but for the immorality of the position.

2. Bullying is too subjective. It cannot be defined.

So is sexual harassment, though illustrations can be given. But the perception’s of the allegedly harassed recipient must be treated as credible until shown to be otherwise. This bill reflects the same subjectivity contained in civil rights statutes. By adding significant evidentiary burdens for the plaintiff, such as malice, proof of health harm, and a demonstrated pattern of repeated misconduct, the definition of abusive conduct approaches a more objective standard than long-standing harassment laws.

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Torture & Workplace Bullying: Similar Abusive Tactics

Sunday, December 21st, 2014

At WBI we consistently draw the analogy between domestic violence and abusive conduct at work (the most serious forms of workplace bullying). Our rationale is based on the following commonalities shared by these two forms of abusive relationships:

• The abuser has more power to wield over the abused person
• The abuser unilaterally controls when, where and what method
• Abusers objectify, dehumanize and show contempt for victims
• Society tends to blame victims for their fate
• Victims are expected to solve their problem themselves
• Witnesses rarely intervene
• Institutional responses are delayed, inadequate and not helpful
• Root causes, often embedded societal values, remain unexplored

Advocates working to end domestic, or partner, violence described the myriad of tactics used by abusers using the 8-factor Biderman “chart of coercion.” Albert Biderman interviewed US Air Force pilots who had been captured and tortured during the Korean war. The Chinese taught interrogation techniques to the North Koreans. The piolots described their experiences and Biderman distilled the range of techniques to eight fundamental methods designed to break the will of, and brainwash, the pilots. In 1957, Biderman published his report “Communist Attempts to Elicit False Confessions From Air Force Prisoners of War.” [Note that Biderman recognized that torture produces false confessions. The 8-factor report became the model for US torture of prisoners at Guantanamo.] That article was the origin of the Biderman Chart of Coercion.

Domestic violence and child abuse advocates use the Biderman Chart to describe abusers’ tactics in their specialty domains.

Therefore, it is logical for us to apply Biderman’s Chart to workplace bullying, given the parallels with domestic violence. In its most extreme forms, bullying is torture. See the chart below.

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U-T: About California’s new law to train supervisors about abusive conduct

Monday, November 3rd, 2014

State to Workplace Bullies: Knock It Off
By Jonathan Horn, San Diego Union-Tribune, Nov. 2, 2014

When Stephen Cruz got a new supervisor a few years ago, his staff job at UC San Diego became something of a living hell.

The new boss would repeatedly yell at workers, scold them behind closed doors, tower above them at their desks, get visibly agitated and red in the face, and send out harsh emails when something went wrong. The emails didn’t include foul language but called out workers with phrases like “I told you,” or “I gave you a direct order,” evidence of what Cruz called extreme micromanagement.

“It may have been stylistic, but it was unacceptable,” said Cruz, who works on the medical school campus. “Yes, we need supervisors. Yes, we need managers. But we’re not at each other’s throats. We’re there to work on the mission of the university.”

Cruz, 46, said he considered the supervisor’s conduct — which improved after university and union involvement — to be abusive.

A state law taking effect Jan. 1 hopes to curb that behavior at the start. The legislation, authored by Assemblywoman Lorena Gonzalez, D-San Diego, requires that employers in California with 50 or more workers include lessons on anti-workplace bullying when they carry out state-mandated sexual harassment training for supervisors every two years.

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Posted in Healthy Workplace Bill (U.S. campaign), Media About Bullying, Print: News, Blogs, Magazines, WBI in the News, Workplace Bullying Laws | No Archived Comments | Post A Comment () »



Tuscaloosa Alabama city council approves Workplace Bullying policy

Sunday, October 19th, 2014

Just in time for WBI’s Freedom from Workplace Bullies Week, James Woodson, Tuscaloosa Senior Assistant City Attorney introduced and the city council passed its first-ever workplace bullying policy (Ordinance No. 8144, Oct. 14, 2014). As documented elsewhere at the WBI site, a policy is necessary but not sufficient to comprehensively prevent and correct bullying. But it is a good preliminary step by any employer. Tuscaloosa will follow with training for staff and managers. We commend Mr. Woodson and the council. Woodson told his local TV station

“It wasn’t that many years ago that employers were adopting for the first time sexual harassment policies, then that became anti-harassment policies, and I think this is a natural extension to bullying, to essentially catch all of the inappropriate workplace behavior.”

[Earlier in 2014, Tennessee became the first state to encourage government agencies as employers to adopt policies to address abusive conduct.]

Here are the policy’s strengths and shortcomings.

(more…)

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California lawyers respond to new abusive conduct training law

Tuesday, October 7th, 2014

Law Takes Aim at Workplace Bullying, Raises Questions

By Laura Hautaia, Los Angeles Daily Journal, Sept. 17, 2014

What counts as bullying in the workplace?

While the concept may be relatively new, managers will have to undergo training on preventing abusive conduct at work once a new law goes into effect in January. The training will come along with other required lessons on preventing sexual harassment and discrimination, but it’s different in one important way: bullying isn’t illegal in California. For now.

Attorneys say AB 2053, which Gov. Jerry Brown signed in August, might open the door to making abusive conduct illegal, opening a new category of liability for employers.

“There’s a feeling that there should be a way to prevent that kind of destructive behavior, because it does hurt people when it’s extreme enough, and it causes economic damage,” said Margaret H. Edwards, a shareholder at Littler Mendelson PC who has researched the advent of anti-bullying laws worldwide.

At the moment, the required training might still come into play in a court case if workers sue for harassment or intentional infliction of emotional damage in the workplace, attorneys said.

Whether or not employers provided adequate training on abusive conduct, said Chaya M. Mandelbaum, a partner at Rudy, Exelrod, Zieff & Lowe who represents workers, “could be a very relevant piece in looking at the culture of the workplace.” Edwards said the new requirement heralds wider recognition of bullying as a problem that can be addressed with laws. Indeed, other states are considering bills that address bullying in schools, and Tennessee passed a law encouraging public employers to create anti-bullying policies.

What’s more, she noted, laws have passed in Canada, the UK and Europe that address bullying in the workplace. “I think part of this is because of work that has been done that comes out of the harassment arena and a desire to try to address destructive behaviors in the workplace that don’t quite fall into the traditional harassment and discrimination categories,” Edwards said.

Some of that work has been done by Gary Namie, a Washington State social psychologist who advocates for anti-bullying legislation. He worked to get a more comprehensive law banning workplace bullying in California in 2003, but the law didn’t pass. Namie said his organization, the Workplace Bullying Institute, talked with California Assemblywoman Lorena Gomez as she authored AB 2053, but that the resulting bill was watered down from what he hopes to see eventually become the law.

“The law is a baby step toward recognizing the impact of workplace bullying defined as abusive conduct,” Namie said. Namie compares abusive conduct at work to domestic abuse. Rather than isolated incidents of cruelty, he said, bullying is a pattern that systematically beats down an employee.

Employment attorneys agreed with this description. “It’s vicious a lot of times,” said Kathryn B. Dickson. What’s more, she said, everyone at the workplace can suffer when bullying takes place. “It has impact on morale and productivity.” But Dickson also noted that while the law defines abusive conduct, naming it in the workplace might still be difficult.” “It gets very mushy around the edges,” she said. However, she compared the task of defining workplace bullying to the questions that surrounded the idea of sexual harassment when it was first litigated in courts. “People said how are we going to say what harassment is? That worked out.”

One test case emerged in 2006, when a judge in London ruled in favor of a former employee of DB Services (UK) Ltd., a UK subsidiary of Deutsche Bank, who said she was systematically bullied at work until she suffered two bouts of Major Depressive Disorder. In a detailed, 46-page decision, High Court Justice Robert M. Owen said the bullying was harassment under the country’s Protection from Harassment Act of 1997, and that the company should have done more to prevent it.

The plaintiff, Helen Green, said coworkers engaged in “petty” bullying conduct and went out of their way to exclude her from conversations, lunches, work-related email chains and more. Green even recounted that one coworker made a raspberry sound every time she took a step while walking across the office. “Many of the incidents that she describes would amount to no more than minor slights,” Owen wrote. “But it is their cumulative effect that has to be considered.” What’s more, the company was privy to information about Green’s mental health history and could have known she would be vulnerable to such bullying, he ruled.

Such situations aren’t uncommon in American workplaces, plaintiffs’ attorneys said. Mandelbaum said many people call seeking legal representation, only to learn what they experience at the hands of a coworker or supervisor is not illegal. What’s more, often it’s bullying that motivates someone to sue for sexual harassment or discrimination in the first place, he said. “It’s that kind of conduct that underlies their feelings and their motivation to go through what they need to go through to enforce their rights legally.” Mandelbaum said.

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New Employer Training from Workplace Bullying Institute

Wednesday, October 1st, 2014

Workplace Bullying & Abusive Conduct:
The Other Harassment
DVD


We know time is valuable. Educate all employees with this 20 min. training DVD. Distinguish abusive conduct from lesser forms of mistreatment that do not cause the same level of disruption in productivity.

This DVD video training is appropriate for non-supervisory employees or managers. Produced in August 2014.

It is the ideal video to accompany sexual harassment training. Can be streamed for online viewing by employees.

Complies with Section 12950.1, California Government Code required as of 1/1/2015



The Other Harassment

Twenty-seven percent of adult Americans report being bullied at work; an additional 21% witness it (an est. 65 million workers) and vicariously are made miserable (according to the scientific national 2014 WBI U.S. Workplace Bullying Survey). It’s time to examine the real costs for employees (health consequences) and for employers (unwanted turnover, absenteeism, lawsuit or complaint settlements, workers comp and disability claims).

Dr. Gary Namie, recognized as North America’s foremost authority on workplace bullying, personally introduces the topic, citing the latest prevalence statistics and the newest and most relevant research findings.

Program Topics


1. The Phenomenon
2. Examples
3. Perpetrators
4. Who Gets Bullied
5. Health Impact
6. Impact on Organizations
7. What Employers Can Do

DVD available for purchase now.

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Meggyesy: Fear and Violence in the NFL

Thursday, September 25th, 2014

By David Meggyesy, former seven year linebacker with the St. Louis football Cardinals, author of a best-selling football autobiography, Out of Their League. Meggyesy is board President of Athletes United for Peace and is the former Western Regional Director of the NFL Players Association (NFLPA). Essay originally posted on Social Justice on 9/17/2014.

“The only reason parents hit their children is because they can get away with it.” — A. S. Neill, Summerhill

As a physically abused child, as many of us are, I read the above quote as a young adult, then the parent of a three year old son and a professional football player with the St. Louis Football Cardinals. It was an epiphany, and I never forgot it. Certainly there were times when I was angry, feeling unsure of myself and demanding some kind of control in my life. Hey I could take it out on my “out of control“ son and say to myself “he deserved it”. However that Neill observation made so much sense I decided to break the chain and I never physically assaulted my children.

The issue is again news, with the former Baltimore Raven NFL player Ray Rice, who is shown punching and knocking out his girlfriend and dragging her unconscious body out of an elevator, Adrian Peterson, star running back with the Minnesota Vikings drawing blood beating his four year old son with a switch. This gender and child abuse is not endemic to athletes who play professional football. It is a social epidemic. Given the media power of the NFL it’s a good thing that this kind of abuse is again thrown up in our collective face.

(more…)

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