Posts Tagged ‘abusive conduct’
Tuesday, April 11th, 2017
We recently received the following note here at WBI. Writer’s words are in bold.
I feel like your website is extremely one sided. I came to it because an HR colleague referred me to it however she warned me the site was negative, anti-HR and anti-employer and she is correct.
We are not anti-employer. We are anti-abuse. When an employer abuses as general operating procedures or treats the rare complaint about abuse with indifference, then we oppose that particular employer. We have consulted and helped organizations since 1985, long before our 20 years in workplace bullying began. And we continue helping employers who give a damn about their employees. See here how we help. In court, I even help defend employers who wisely terminated abusers. We like good employers. Hate bad ones, don’t you?
Why did you come to visit us in the first place?
You pretty much tell the person they are being abused and the company will fire you.
We describe the predictable pattern that bullying follows. The sad experience mirrors what battered spouses go through. Do we make targets out of site visitors? No, 97% of site visitors come to us self-diagnosed as victims of workplace bullying. We simply report what over 12,000 targets have told us to bolster the mental health of visitors and inquiring family members. Admittedly, we have heard descriptions of two (2) heroic HR folks from all of those anecdotal tales. You are correct, HR is not all bad. In fact, several progressive, compassionate and thoughtful HR practitioners have attended the WBI Workplace Bullying University training for professionals and left with an in-depth knowledge of the phenomenon.
However, WBI research, based on polling individuals who suffer the mistreatment and not your guess about what outcomes are, shows that once targeted bullied workers face a 77% chance of losing their jobs. Read the study results here. And there is international research showing that bullies do not lose their jobs (Glambek, M., Skogstad, M.A., & Einarsen, S. (2016) Do the bullies survive? A five-year, three-wave prospective study of indicators of expulsion in working life among perpetrators of workplace bullying. Industrial Health, 54, 68-73.) Targets do lose their jobs (Glambek, M., Skogstad, M.A., & Einarsen, S. (2015) Take it or leave: A five-year, three-wave prospective study of workplace bullying and indicators of expulsion in working life. Industrial Health, 53, 160-170.).
In another study, we specifically asked what happened to people after they reported the bullying incidents to HR. Doing so proves to be a mistake. It seems, according to the one group who would know how and if HR helped them — individuals targeted for bullying — they were either retaliated against, lost their job, or ignored. On the plus side, nearly 2% of respondents said HR did help. Read the study results here.
This has not been my experience in the business world, nor many of our colleagues.
Those of us in the trenches in the war against workplace abusive conduct tend to share a common wisdom about HR. Colleague and friend Law Professor David Yamada (who is much more diplomatic than I, being careful to never offend unlike me) wrote recently in his blog, Minding the Workplace, that he hears reports such as “HR was useless,” “HR threw me under the bus,” and “HR protected the bullies.” He added, “in the worst instances, HR has actively furthered, supported, and enabled the abuse.”
And dear HR professional, in case you think it is only WBI-affiliated persons who hold such negative perceptions of HR, read on.
From the headlines, you may have heard about the costly corporate liability faced by Fox News for sustaining Bill O’Reilly’s employment. Fox or O’Reilly has paid $13 million in settlements to five of his accusers. One accuser of Roger Ailes won a $20 million settlement.
A central tenet in the Fox defense is that accusers of Bill O’Reilly and Roger Ailes never filed complaints with Fox Human Resources or called the company hotline.
Here comes attorney Nancy Erika Smith who represented Gretchen Carlson in her harassment lawsuit and now represents Julie Roginsky against Fox and Roger Ailes.
Smith was asked on CNN about the Fox defense. Some women at Fox News have said they are afraid the line is being monitored. Smith said calling the hotline is a good idea “only if you think it would be good to call the KGB to complain about Putin.” “HR is not your friend. HR will not help you,” Smith said.
Tags: abusive conduct, attitudes toward HR, Bill O'Reilly, Fox News, Gretchen Carlson, HR, HR inaction, human resources, KGB, Nancy Erika Smith, sexual harassment
Posted in Advice for Employers | 2 Archived Comments | Post A Comment (
Tuesday, May 3rd, 2016
The cover story of Counseling Today magazine is about bullying. A significant portion of that article, written by Laurie Meyers, features an interview with WBI’s telephone coach for bullied targets, Jessi Eden Brown. Jessi maintains a private practice in Seattle in addition to continuing to provide coaching for targets who seek her advice after discovering her services posted at this WBI website.
Jessi is the most expert advisor to targeted individuals in the U.S. Her fees are inexpensive and worth every penny. Time precludes offering free advice, so please don’t insult her and ask. [Neither can WBI offer free advice by phone as it did for 18 years.] Here is Jessi’s information page.
An excerpt from
Fertile Grounds for Bullying
Counseling Today, April 21, 2016
By Laurie Meyers
Bullying isn’t confined to childhood or adolescence. Adults can experience bullying too, particularly in the workplace. Bullying in the workplace involves less obvious behavior than does school bullying and can be almost intangible, says Jessi Eden Brown, a licensed professional counselor and licensed mental health counselor with a private practice in Seattle.
“Bullying in the workplace is a form of psychological violence,” says Brown, who also coaches targets of workplace bullying through the Workplace Bullying Institute (WBI), an organization that studies and attempts to prevent abusive conduct at work. “Although popular media theatrically portray the workplace bully as a volatile, verbally abusive jerk, in actuality, the behaviors tend to be more subtle, insidious and persistent.”
Instead of shoving and name-calling, Brown says, workplace bullying includes behavior such as:
– Stealing credit for others’ work
– Assigning undue blame
– Using public and humiliating criticism
– Threatening job loss or punishment
– Denying access to critical resources
– Applying unrealistic workloads or deadlines
– Engaging in destructive rumors and gossip
– Endeavoring to turn others against a person
– Making deliberate attempts to sabotage someone’s work or professional reputation
“It’s the fact that these behaviors are repeated again and again that makes them so damaging for the target,” she explains. “The cumulative effects and prolonged exposure to stress exact a staggering toll on the overall health of the bullied individual.”
What’s more, those bullied in the workplace often stand alone, Brown notes. “While the motivating factors may be similar between workplace bullying and childhood bullying, the consequences for the bully and the target are unmistakably different,” she says. “In childhood bullying, the institution — the school — stands firmly and publicly against the abuse. Teachers, staff, students and administrators are thoroughly trained on how to recognize and address the behavior. Students are given safe avenues for reporting bullying. Identified bullies are confronted by figures of authority and influence — teachers, administrators, groups of peers, parents. When the system works as intended, there are consequences for the bully, as well as resources and support for the target.”
Tags: abusive conduct, counseling, Gary Namie, helping bullied targets, Jessi Eden Brown, psychotherapy, Ruth Namie, telephone coaching, workplace bullying, Workplace Bullying Institute
Posted in Bullying & Health, Media About Bullying, Print: News, Blogs, Magazines, Products & Services, WBI Education, WBI in the News | 4 Archived Comments | Post A Comment (
Thursday, January 28th, 2016
Eleven Washington State House Representatives have sponsored the anti-bullying Healthy Workplace Bill (HB 2894). Another 11 state Senators of both parties are sponsoring the Senate companion bill (SB 6532). The HWB defines health-harming abusive conduct and makes it unlawful for employers to allow it to happen.
This marks the return of the legislation to Washington, absent since 2012. Washington was the 4th state to ever introduce the legislation.
If you live in the state, please visit the WA State Page at the Healthy Workplace Bill website. Contact information for all bill sponsors and committee members can be found there. You can also volunteer to testify or help the State Coordinator get the bill through committees and floor votes in a very short legislative session.
Tags: abusive conduct, Healthy Workplace Bill, workplace bullying, workplace bullying insitute
Posted in Healthy Workplace Bill (U.S. campaign), Workplace Bullying Laws | No Archived Comments | Post A Comment (
Friday, November 27th, 2015
Seek advice for your dilemma. Write to Kalola.
I was a legal assistant with a well-respected legal organization for a little over four years. The bullying occurred primarily in the last three years and very intensively in the lastnine months. I was let go during the summer.
I was treated by the lead attorney and staff attorneys as if I was inferior. Although everyone in that office made mistakes, mine were the only mistakes that were brought to light. Each small mistake was blown into a huge mistake and was used to threaten my job. Sometimes I found out I wasn’t even the one who made the mistake.
My co-workerswere very clique-ish and juvenile. There were many whispered conversations behind closed doors. I was definitely not included in that clique and was isolated psychologically and physically. I was told not to talk about my family, while everyone else in the office was free to talk at length about theirs.
I was treated rudely by the supervisor and all my co-workers (five total). They told me I asked too many questions. I have worked in the legal field for over 18 years and have never worked with any attorneys who did not want to communicate with their support staff. Also, I was asking questions because the tasks were often poorly written, hard to understand, and incomplete. They refused to look at my Outlook tasks to see how my workload was before they assigned a large task claiming that they were too busy.
In the end, I believe that two of the attorneys were trying to get me to lose my temper and/or quit my job. One would assign me tasks, complete them herself, and then “forget” to tell me, wasting a lot of my time while I was already under pressure. Another would show up in my office several times a day and chastise me for some small error (that I may or may not have made) or yell at me for some small problem and then turn on her heel and leave my office before I could respond. I was treated differently in that it was a huge deal if I used any vacation or sick leave, while everyone else in the office called in sick leave weekly for any little ailment and were often paid for hours they were not actually working. I think this was behind the bullying. I got the feeling they thought I was going to expose them, which I had not planned to do.
I tried to talk about the problems I was having with the supervisor, but eventually stopped when the conclusion to each conversation was everything ended up as my fault. I was thinking about going to the HR department when I was terminated. I was also starting to think about looking for another job. The official reason was that I “made too many mistakes”. When I asked what those mistakes were, I was told “I don’t want to argue with you.”
The termination was very cold and impersonal. A few days later I received a termination letter (with typos) that still did not tell me what these mistakes were. To this day I do not know what these mistakes were, how they effected the office or client, or even find out if I did make the mistake.
My termination came as a huge shock to me. Although I was unhappy, I thought if I just did my best they couldn’t get rid of me. And I needed the income. The first few weeks after being terminated were really rough mentally and physically. I isolated myself in self-doubt and depression. In the first few days I called the crisis line but there was only so much they could do. I was smoking way too much and having trouble eating. I’ve lost about 15 pounds. My stress level made it hard to sleep and I’ve increased my over the counter sleep aid. I was terrified at first to interview because of my damaged self-confidence and trying to figure out how to tactfully tell potential employers “why” I lost my last job. I’ve used the resources at Worksource to get some questions answered and help brush up on my job search skills.
I see now that I was much more stressed and angry in my last job than I thought. I’m nicer now to family, friends, and strangers hat I know I am not bullied anymore. I spent the last three years being short-tempered after a long day of being treated rudely and walking on egg shells. I know my family and friends can see a difference in me now that I’m getting back on my feet.
I believe I lost my job due to office bullying. I never believed in the term before, but I now know how real and damaging it is. If I would have done anything different, it would to realize that office bullying does exist and acted differently (document abuse situations, look for a new job). Thanks to the support of family and friends, I’m doing better. Instead of waking up each morning in terror of “what am I going to do?” I wake up grateful that I’m not a target anymore. I haven’t landed on a new job yet, but I have lots of good experience, a lot of job applications out there, apply for everything I can and have been on several interviews. In fact while writing this I received an email scheduling a promising interview tomorrow morning. I know I have the chance to work in a happier, more respectful work environment. I deserve to be happy again.
If I could say anything to another abused worker, it would be to realize office bullying is real. Research it and be prepared to deal
with it if it happens to you. If it ends with a brutal termination, as it did with me, give yourself a little time to take care of yourself. Eat, breathe, sleep, and understand how important the healing process is. Reach out to friends and family, but realize not everyone will be able to be there all the time. Don’t get stuck – get moving on your job hunt and build back your confidence. The best revenge is to move on to something better with your head held high.
I was impressed to find the Workplace Bullying Institute website. It gave me hope that I’m not crazy and this problem truly exists. I am excited to see that there is an interest in proposing legislation that will address this problem. Targets should have some recourse in office bullying.
West Coast Worker
Friday, October 23rd, 2015
On October 19, 2015, during WBI Freedom from Workplace Bullies Week, Anchorage Mayor Ethan Berkowitz approved a new policy to combat bullying in the workplace. The policy aims to ensure that city employees are respected and treated with dignity while at work.
Berkowitz said that Anchorage does not have a significant bullying problem in work areas, but the issue does come up on rare occasions. He said the idea was first brought to him by city employees to propose a policy prohibiting all verbal abuse, humiliation or threatening behavior in the municipality’s workplaces.
The new policy went into effect Oct. 19. It is an expansion of existing anti-discrimination policies that comply with state and federal laws. The policy fails to address thorough procedures to ensure fair and credible resolution of reported incidents. However, it’s a start.
WBI congratulates Anchorage for taking this humane step to provide additional protections for City employees.
Tags: abusive conduct, Anchorage, Ethan Berkowitz, Freedom from workplace bullies week, WBI, workplace bullying policy
Posted in Broadcasts: Video, TV, radio, webinars, Employers Doing Good, Good News, Media About Bullying | No Archived Comments | Post A Comment (
Friday, October 23rd, 2015
The Workplace Bullying Institute thanks the following West Virginia cities for acknowledging Freedom from Workplace Bullies Week and the necessity of caring for those subjected to abusive conduct at work.
It’s a call to action for employers in those cities and the entire state.
Click to view the Proclamations.
West Virginia has a history of introducing the WBI anti-bullying Healthy Workplace Bill. It has yet to be enacted into law.
The time has come. 2016 provides the state lawmakers a chance to show who they represent.
Tags: abusive conduct, Freedom from workplace bullies week, Healthy Workplace Bill, WBI, West Virginia, workplace bullying, Workplace Bullying Institute
Posted in Freedom Week, Healthy Workplace Bill (U.S. campaign), WBI Education | No Archived Comments | Post A Comment (
Thursday, October 22nd, 2015
Bullying in the workplace: How to recognize and address it
By Becky Parker, WDAZ-TV (Grand Forks, North Dakota), Oct. 22, 2015
Bullying is an issue people may think is reserved for the schoolyard, or even cyberspace.
But adult bullying in the workplace can have devastating effects on people’s lives.
Forty-five-percent say they’ve been bullied at some point during their career, and another 25% say they’ve witnessed workplace bullying.
We spoke to North Dakota State University professor and researcher Pam Lutgen-Sandvik, who has been studying workplace bullying for nearly 15 years. [Note: Dr. Lutgen-Sandvik is a WBI friend & colleague; her research is featured prominently in the WBI training for professionals, Workplace Bullying University.]
She defines bullying as persistent, hostile, aggressive behavior that can be verbal or non-verbal.
Research shows adult bullying can lead to depression, eating disorders, sleeping disorders, PTSD and physical ailments.
It also increases the person’s stress levels and degrades their mental health by making them feel crazy, scared, and anxious.
“It also bleeds into families. When you’re bullied and abused at work you go home and sometimes there’s displaced aggression when you’re screaming at your family members, sort of that, ‘kick-the-dog’ kind of thing. We do know for sure it reduces people’s satisfaction with their personal lives,” says Lutgen-Sandvik.
Here’s what she says you should do if you are being bullied at work:
• Give it a name – define it as workplace bullying.
• Remember that it’s not your fault – bullies often make the victim feel crazy.
• Get some social support – like a counselor – as bullying can degrade your mental health.
• Take some time off from work to regroup and figure out how to address the problem.
“Trying to make sense of it and figure out what you’re going to do is really difficult when you’re in the environment and you’re constantly bombarded with this aggression and hostility. If it’s possible, take some time off of work so you can kind of get your bearings and figure out, ‘am I going to stay? If I’m not going to stay, what am I going to do here?'”
Many people in a bullying situation at work might want to fight back, but that can be risky.
Often, bullying situations at work involve an element of power. In the U.S., it’s usually a manager, but can also be a peer.
If you do choose to fight back, Lutgen-Sandvik says the best way is to talk to someone who has power over the bully.
Bring specific examples of bullying, have other co-workers to back you up, and have a clear goal in mind.
Lutgen-Sandvik says it is not a good idea to confront the bully directly.
“They will escalate the abuse worse than it ever was before, and drive the people out of the workplace because now they’ve become serious threats to the perpetrator. So, directly confronting the perpetrator, it’s really a very, I would say, dangerous thing to do.”
This is Freedom from Workplace Bullies Week and October is Bullying Prevention Month and Domestic Violence Awareness Month.
Readers may click-to-purchase Adult Bullying, Pam’s chronicle of her decade of research into workplace bullying, written in easy-to-understand prose.
Tags: 2014 WBI U.S. Workplace Bullying Survey, abusive conduct, adult bullying, health harm, Lutgen-Sandvik, NDSU, professor, research, workplace bullying
Posted in Bullying & Health, Bullying-Related Research, Social/Mgmt/Epid Sciences, WBI Education, Workplace Bullying University | 5 Archived Comments | Post A Comment (
Wednesday, October 21st, 2015
Lana Cooke, West Virginia State Coordinator, Healthy Workplace Bill campaign
Ernie Cooke, Lana’s supportive husband, Requiescat in pace dear gentle man
Jane Bethel, Virginia State Coordinator, Healthy Workplace Bill campaign
Neil Dias, Verizon
Susan Rae Baker
Tags: abusive conduct, anecdotal tales., bullied targets, degradation, harm to individuals, health harm, spousal support, workplace bullying, Workplace Bullying Institute
Posted in Freedom Week, WBI Education | No Archived Comments | Post A Comment (
Wednesday, October 21st, 2015
Gary Namie introduction
SEIU International President Mary Kay Henry
NAGE: Nat’l President David Holway & VP Greg Sorozan
AFGE: Local President Charletta McNeill
Tags: abusive conduct, AFGE, Freedom from workplace bullies week, Healthy Workplace Bill, NAGE, seiu, Unions, workplace bullying
Posted in Freedom Week, Healthy Workplace Bill (U.S. campaign), Unions, WBI Education, Workplace Bullying Laws | No Archived Comments | Post A Comment (
Tuesday, October 20th, 2015
Bullying of Faculty Alleged at UMass
By Laura Krantz, Boston Globe, Oct. 18, 2015
Power struggle roils chemical engineering department
It began as minor personality clashes among professors, the type that can be common at any university. But what evolved at the University of Massachusetts Amherst chemical engineering department has proved far nastier.
Over three years, the dispute has turned into an ugly power struggle over an aggressive — one report said “bullying” — attempt by four members of the department to recruit others in a coup to oust their department head.
Documents and e-mails provided to the Globe paint a picture of the extended battle. Some involved in it describe screaming at faculty meetings, a rigged department election, vindictive annual reviews, and an attempt to block a professor from securing a full-time position.
Facts about who is ultimately to blame are harder to find. What is clear is that for the prestigious department in the state’s flagship public university, with its renowned faculty, millions in funding, and promising research, the imbroglio created a poisonous atmosphere that has disrupted the scientists’ work.
Beyond the department, it pulled in the faculty union and Chancellor Kumble Subbaswamy, who called the situation “quite serious.”
On one side, professors accuse four colleagues of trying to bully other faculty into supporting a bid to undermine then-department head T.J. Mountziaris, who served for nine years.
On the other side, professors said Mountziaris, who lost his chairmanship last year and is on sabbatical, made life difficult for some faculty, going so far as to block one person’s attempt to shift to become a full-time professor.
Tags: abusive conduct, bullying in the academe, Gary Namie, professors, UMass, workplace bullying, Workplace Bullying Institute
Posted in Employers Gone Wild: Doing Bad Things, WBI in the News | No Archived Comments | Post A Comment (