Posts Tagged ‘Gary Namie’
Thursday, February 25th, 2016
C-Suite Talking Points for HR About Workplace Bullying
By Gary Namie, PhD
Assumptions: (1) No anti-bullying initiative can succeed without support from the top. (2) It will be the job of HR to take that message up the ladder.
Here is a list of reasons senior leaders should care. It includes, but is not limited to, the following:
• Workplace Bullying is a costly litigation nightmare. Even though a low proportion of incidents of bullying also have an aspect of discrimination (20%), the public erroneously believes hostile work environment protections apply to everyone. Therefore, too many individuals shop for an attorney willing to either threaten or file a lawsuit or EEOC formal complaint. At the very least, a defense has to be mounted, or settlement paid, or trial and penalty expenses absorbed.
• Recruitment & retention of highly skilled workers undermined. The typical bullying scenario finds the best & brightest targeted for baseless, mindless persecution until they either voluntarily quit or are driven away. This is unwanted, unnecessary and PREVENTABLE turnover.
• A tarnished reputation as one of the “worst places to work” on the street (mainly in social media) follows the expulsion of highly qualified workers. In turn, recruitment is made more difficult.
• Bullying causes stress-related diseases. Allowing it to continue unabated directly contradicts the internal commitments to wellness and employee well being. In fact, research clearly shows the causal role of personalized bullying in cardiovascular and gastrointestinal diseases, changes in the brain that lead to irreversible behavioral dysfunction that passes for incompetence to the naive observer, life shortening interference with DNA cellular replication, and doubling the rate of suicidal ideation. Why should we allow the health-harming misconduct to continue knowing that our staff and associates are being so severely impaired?
Friday, January 22nd, 2016
Business 21 presents a Webinar for HR
When the Bully is the Boss
HR must do something about bully managers
When: Thursday Feb. 4 2016, 2:00 pm Eastern, 60 minutes, HRCI credit hour
Presenter: Dr. Gary Namie, WBI Director
Many companies assume they don’t have a bullying problem. Employees get along. In meetings, team members respect each other. But look closer. You might find that the bully is the very person you would expect to protect your employees from being bullied—the boss.
Some managerial bullying is unintentional—supervisors see themselves as “demanding results.” Other times bosses know their behavior crosses the line, but they don’t care.
Not convinced? Consider the slew of new state laws protecting workers against bullying. And consider the number of companies that have rushed to adopt anti-bullying policies and procedures for investigating complaints.
Problem is, most policies are written for peer-to-peer conduct. They don’t do enough to protect employees against bully bosses.
The costs are real. The employee’s health can suffer, causing missed work, higher healthcare costs and reduced productivity. Bullied employees are also a flight risk, as are those who witness bullying. And there’s the threat of lawsuits against the company.
In this session, Dr. Gary Namie will teach you:
• How to recognize and respond to a bully boss
• What differentiates “bullying” from other conduct- both illegal (discrimination) and legal (non-abusive disagreements)
• Why your workplace climate may be allowing the bully to prosper
• Why owners and executives tend to defend bullies
• How to build an abuse-intolerant, accountable culture for all employees, regardless of rank
Tags: Business 21, Gary Namie, webinar, when the bully is the boss, workplace bullying, Workplace Bullying Institute
Posted in Advice for Employers, Products & Services, WBI Education | 1 Archived Comment | Post A Comment (
Wednesday, December 23rd, 2015
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Friday, November 27th, 2015
The nation’s only comprehensive training in the phenomenon of workplace bullying designed for professionals — Workplace Bullying University®
An early registration discount is available until Friday Dec. 18 for the January 15-16-17 session in Boise, Idaho.
Call today to reserve your seat in the small group.
Visit the WBI Workplace Bullying University website for program details. Taught personally by Dr. Gary Namie & Dr. Ruth Namie.
Designed for professionals in Healthcare, Mental Health, Counseling, Management, Higher Education, HR, Training, Consulting, and those in life & career transition.
Past graduates have said …
“Like that infernal whack-a-mole game in carnivals, bullies keep popping up in our organizations. Drs. Gary and Ruth Namie have blown the cover of off this game to show us exactly how bullying works, its devastating effects on employees and the negative impact it has to the bottom line. The Workplace Bullying Institute University program has given me the tools to protect our employees from bullying and to permanently disconnect the bully’s power source. Definitely the most value-added program to organizational development I have attended in my 30-plus years in the business.”-Greg H.
“I acquired a treasure trove of historical and current data on the subject, and detailed explanation of every term and dataset along with a substantial amount of supporting material for use in future presentations of my own. This is the first time in my 17 years as a professional that I attended training and walked away with a turn-key program. I highly recommend this program to any professional who wants to be on the leading edge of preventing, training, and correcting one of the leading detractors to workplace health and productivity.”-D.I.G.
“I came away with an in-depth perspective that permeated my being. I received more information in 3 days than in the previous 2 years of research. Gary and Ruth Namie bring a perspective to organizational culture, leadership, and HR that can only be derived from personal experience coupled with scholarly research and study.”-Richard H.
“This is more than a course, a class, or a training. It is truly an experience. I have been in HR for 20 years and I can tell you that attending WBU was one of the most fulfilling and gratifying experiences of my life. It even motivated me to seek my PhD and to write my dissertation on workplace bullying.”-Nathalie D.
“This is the best training I have attended in my 22 years of being a union advocate.” -Judy C.
Monday, November 9th, 2015
Here in America, employers claim that loyal, engaged, hard-working employees have disappeared or are extremely rare. Work, like many social functions operates on the notion of an implicit contract between the parties. In exchange for compensation, workers lend their talent to employers. Employers, in turn, have the exclusive right to optimize profit from the relationship. The deal should be a mutually beneficial one to both sides.
History shows that contempt for workers was common in the bad old days.
Tags: distrust, employee monitoring, employer-employee relationships, exploitation, feudal, flexispy, Gary Namie, surveillance, workplace bullying
Posted in Commentary by G. Namie, Employers Gone Wild: Doing Bad Things, The New America | No Archived Comments | Post A Comment (
Tuesday, October 20th, 2015
Bullying of Faculty Alleged at UMass
By Laura Krantz, Boston Globe, Oct. 18, 2015
Power struggle roils chemical engineering department
It began as minor personality clashes among professors, the type that can be common at any university. But what evolved at the University of Massachusetts Amherst chemical engineering department has proved far nastier.
Over three years, the dispute has turned into an ugly power struggle over an aggressive — one report said “bullying” — attempt by four members of the department to recruit others in a coup to oust their department head.
Documents and e-mails provided to the Globe paint a picture of the extended battle. Some involved in it describe screaming at faculty meetings, a rigged department election, vindictive annual reviews, and an attempt to block a professor from securing a full-time position.
Facts about who is ultimately to blame are harder to find. What is clear is that for the prestigious department in the state’s flagship public university, with its renowned faculty, millions in funding, and promising research, the imbroglio created a poisonous atmosphere that has disrupted the scientists’ work.
Beyond the department, it pulled in the faculty union and Chancellor Kumble Subbaswamy, who called the situation “quite serious.”
On one side, professors accuse four colleagues of trying to bully other faculty into supporting a bid to undermine then-department head T.J. Mountziaris, who served for nine years.
On the other side, professors said Mountziaris, who lost his chairmanship last year and is on sabbatical, made life difficult for some faculty, going so far as to block one person’s attempt to shift to become a full-time professor.
Tags: abusive conduct, bullying in the academe, Gary Namie, professors, UMass, workplace bullying, Workplace Bullying Institute
Posted in Employers Gone Wild: Doing Bad Things, WBI in the News | No Archived Comments | Post A Comment (
Wednesday, September 30th, 2015
The Workplace Bullying Institute (WBI), which began as the Campaign Against Workplace Bullying in mid-1997, was born in the kitchen (a tad more comfortable than the garage) of our Benicia, California home. Benicia is in the San Francisco Bay Area. Dr. Ruth had been bullied in the region at a psychiatry clinic in the state’s largest HMO. With the help of volunteers, the scope of our ability to help bullied targets took over our living and dining rooms. Our initial presence on the web was at workdoctor.com, then bullybusters.org. When Oprah called in 1998, we hustled to write our first book — BullyProof Yourself At Work. We published it ourselves and became way too intimate with giant rolls of bubble wrap and shipping envelopes. In 2000, the publisher Sourcebooks in Naperville, IL acquired an expanded version of that book. It became the book The Bully At Work: What You Can Do to Stop the Hurt and Reclaim Your Dignity on the Job.
In 2000, the Georgetown Law Journal published the seminal legal article on workplace bullying by Suffolk Law Professor David Yamada. As an early WBI affiliate-friend-colleague, Yamada wrote draft legislation that we dubbed the Healthy Workplace Bill. It fell upon WBI to find ways to get the bill introduced in the states. California was the first to introduce it, in 2003, based on lobbying by WBI starting in 2001 when we were in California.
We left Benicia in 2001 to move to the great Pacific northwest, to Bellingham, Washington, a small town 18 miles south of the Canadian border. Dr. Gary returned to teaching university for two years (back to teaching youngsters and psychology again). There, he created and taught the first college course on bullying in the U.S. — Psychological Violence At Work. With lots of student help, the name WBI was adopted to reflect the expanded commitment to conducting research online. WBI was temporarily academic. After the stint ended, Gary returned to form, as a “recovering academic.”
The years in Bellingham were ones of continuous growth. Volunteers gave way to paid staff funded by speaking and consulting engagements. Calls from bullied targets came in monthly by the hundreds. Free advice was given to callers. Then, WBI hired a licensed counselor to offer fee-based coaching. Jessi still conducts coaching for those seeking her help. Between the Drs. Namie and staff, we have heard tales of bullying directly from over 10,000 individuals. No other entity can claim a comparable level of contact. Thus, we became the unrivaled experts in the bullied targets’ experiences.
In 2008, we designed the only comprehensive training for professionals in all aspects of the workplace bullying phenomenon — Workplace Bullying University®. Physicians, union officials, nurses, counselors, psychologists, attorneys, consultants, trainers and HR reps from around the world attend the quarterly sessions. We wrote the second edition of The Bully At Work in 2009.
On the research front, we conducted three national prevalence surveys that became the gold standard in the field. With help from talented staff, all websites were modernized, online surveys were conducted, and we developed products for the first time.
For employers, we wrote a book to guide their internal steps to eliminate workplace bullying (The Bully-Free Workplace: Stop Jerks, Weasels & Snakes from Killing Your Organization. Wiley, 2011)
Pseudo-academic endeavors included making presentations in research conferences in South Africa, Berlin, Adelaide, and across the U.S. We also were invited to write chapters in academic texts. We published a few peer-reviewed journal articles.
Over the years, WBI, without resources to market its services, relied on media attention. The tally of interviews by print, internet, TV and radio outlets now number over 1,200, making WBI the dominant go-to resource to educate the public about workplace bullying and its consequences for workers and employers.
In 2015, Gary was recognized as one of the most influential organizational psychologists alive today (#5). He is still alive and writing this.
WBI’s third era began the summer of 2015. The Drs. Namie moved to Boise, Idaho. Two WBI staff remain in Washington. Others left to pursue personal goals and we were sad to part.
WBI continues to train professionals at University sessions and to conduct research.
The one-stop resource for bullied individuals remains this WBI portal website. But without employers changing their practices, targets are doomed to fight uphill, fruitless battles costing them their livelihoods and health.
2015 marked a change in emphasis. It is time to bring American employers into the movement. They must voluntarily do something about the plague that eats into their profits and damages workers’ health. Thus we are now focusing on services for employers. Employers will certainly comply when a law addressing health-harming abusive workplace conduct is enacted. We await the day. Until then, actions employers take are necessarily voluntary.
The Healthy Workplace Bill has been introduced in 29 states and Puerto Rico and the U.S. Virgin Islands. Two states mandate training in abusive conduct (California – for supervisors; Utah – for all state agency employees). The full bill has yet to become law, but a strong network of volunteer lobbyists for the HWB works tirelessly every year in over 30 states. WBI coordinates the State Coordinators.
Thank you for 18 glorious years of support. And thanks to the wonderful folks in Bellingham who got us this far. You remain in our hearts forever — Dave, Jessi, Daniel, David, Noelle, Carly, Noel, and the student volunteers.
Saturday, September 26th, 2015
Consistency is First Step Toward Accountability: The Problem with Case-by-Case Approaches
By Gary Namie, PhD
One of the major complaints from bullied workers is the unfairness and inequity inherent in their employer’s approach to bullying complaints. As a group, bullied individuals are very sensitive to perceived injustices.
It is key to remember that if it is an American employer, there is no legal risk-avoidance reason to compel them to take complaints about bullying and abusive conduct seriously. If they treat complaints as legitimate and serious at all, it is because they choose to do so voluntarily.
When a sympathetic, well-intentioned employer does allow bullying complaints to be lodged, that openness is often followed by resolution attempts on a case-by-case basis (CBCB). Adopting CBCB sounds good but is plagued by unintentional consequences.
To employers, CBCB affords flexibility. It allows the investigator and decision maker to take into account mitigating circumstances. For instance, offenders can be forgiven if their misconduct is found to be based on following orders from a higher ranking manager. It also makes sense to be lenient in delivering negative consequences for first-time offenders. How could this be unfair?
From the perspective of rank-in-file employees the CBCB method is perceived much differently. From that view, in the first instance the given orders were unseen. Only the absence of punishment or changes was noticed. Therefore, the decision smacks of favoritism. And if the offender was a department head or director, then it appears the employer is protecting managers. Bullying is met with impunity.Leniency, too, looks like the employer decided to grant the bully wide latitude.
In both cases, employer flexibility feels like employer betrayal to workers.
This is a preventable error.
At WBI, we suggest dropping the CBCB approach. CBCB is the only alternative when no systematic policy-driven solution exists. Create the alternative. If employers truly want to hold accountable destructive workers, then create a policy or code of conduct in which you state unequivocally that abusive conduct is unacceptable.
More important, you must design enforcement procedures to make the policy a living document.
The procedures you create spell out exactly how complaints alleging violations of the policy or code will be handled. Employer responsiveness is key. Regarding the topic of this column — accountability for violations — your enforcement procedures must clearly dictate consistency. This is done by explicitly stating that all procedural steps — investigations, interviews, timelines, notifications of outcomes, and remedies — apply to ALL employees at ALL levels. The antithesis of CBCB is a consistent application of the rules.
If you, the employer, want engaged loyal employees, then substitute a policy and faithful enforcement procedures (governing rules) for old CBCB, make-it-up-on-the-fly, methods of dealing with bullying. Your reputation with your employees depends on it.
Friday, September 25th, 2015
The only intensive, research-driven, comprehensive seminar in all aspects of the Workplace Bullying phenomenon in the world. Created in 2008 by the Drs. Namie, founders of the Workplace Bullying Institute. Three days of exceptional learning, an entirely unique experience.
For Leaders, Nurses, Physicians, Union advocates, Psychologists, Psychotherapists, Consultants, Trainers, HR
For a limited time, we offer an unprecedented tuition discount.
Read all the program details and testimonials at the Workplace Bullying University® website.
Tags: education, Gary Namie, Ruth Namie, seminar, training, Workplace Bullying University
Posted in Hear Ye! Hear Ye! 2, WBI Education, Workplace Bullying University | No Archived Comments | Post A Comment (
Wednesday, September 23rd, 2015
At WBI, Dr. Ruth, I and several of the staff have listened to long-winded tales of misery endured at the hands of workplace bullies for many years. It amazes us that as many people survive the process as they do. It’s a testament to human resilience.
Suicide is the abandonment of hope, of not seeing any future, of not perceiving alternatives. It happens. How often it is the choice of bullied workers is not known. The international pioneer of the movement, Heinz Leymann, wrote in the early 1990’s that about 10% of those bullied do take their lives. It was his educated guess.
Now comes an important study from our Norwegian friends at the Bergen Bullying Research Group led by Stale Einarsen. The principal author of the study published Sept. 17 in the American Journal of Public Health is Morten Birkeland Nielsen.
The subtitle of the article is “A 3-Wave Longitudinal Norwegian Study.” The key contribution made by the study is that it measured the same group of people during three different time periods. Its longitudinal approach clarifies the sequence of events. It was a test to determine which caused which — bullying at work or considering suicide (the academics and clinicians call it suicidal ideation). The one that preceded the other can be considered a cause of the second.
The study overcame a problem common to all cross-sectional studies (in which different groups of people are measured only once) — the question of correlation between factors. That is, if we ran a study here at the WBI website of bullied individuals and asked two questions — have you been bullied and have you considered suicide — and the two scores were highly correlated, we still could not say with certainty that bullying caused people to consider suicide. The Nielsen, et al., study solved that problem with its unique tracking of a single group over time — in 2005, 2007 and again in 2010. In wave 1, 2,539 (our of 4500 solicited from a national random sample) returned the researchers’ surveys. By 2010, the sample was still at 1,291 individuals — the final group with three measurements.
Tags: American Journal of Public Health, Einarsen, Gary Namie, mental health, negative impact, Nielsen, suicide, workplace bullying, workplace bullying insititute
Posted in Bullying & Health, Bullying-Related Research, Social/Mgmt/Epid Sciences, WBI Education | 5 Archived Comments | Post A Comment (