Posts Tagged ‘Hyatt Andaz’

Hyatt Andaz treats housekeepers like dogs

Friday, November 2nd, 2012

According to its website: “Andaz West Hollywood is more than a hip boutique hotel in Los Angeles. It’s a lifestyle. Meaning “personal style” in Hindi, Andaz West Hollywood adds the latest style, service, and high-touch innovation to your West Hollywood hotel experience.”

The Hyatt’s latest innovation seems to be tethering their housekeepers, members of UNITE HERE Local 11, using two high tech innovations — iPod Touch and REX software. REX stands for Room Expeditor, a product sold by M-Tech to the hotel industry. Its logo (you decide if it’s clever or downright insulting) is the little doggie ready to “go fetch” on the master’s command pictured here.



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