Posts Tagged ‘research’
Thursday, December 5th, 2013
A Nasty Piece of Work:
Translating a Decade of Research
on Non-Sexual Harassment,
Psychological Terror, Mobbing,
and Emotional Abuse on the Job
By Pamela Lutgen-Sandvik, Ph.D.
North Dakota State University
Dr. Lutgen-Sandvik is arguably one of the most prolific American academic researchers on the topic of workplace bullying. She certainly is the best informed among academics, with few exceptions.
Pam is real. From her bio, prior to earning her doctorate in organizational communication at Arizona State she worked as a social service organization administrator, first in the field of women’s advocacy and then in outpatient substance abuse treatment. Advocacy in the human services field is a rare background for academics.
Pam’s practical, kick ‘em in the shins approach to the esoteric world of academic research is revealed in the titles of some of her works — “Nightmares, demons & slaves” (can you hear Cher?), “Take this job and shove …” “Burned by bullying in America.” And her style of collecting research data was to talk with bullied targets.
This book is a compilation of her work. It is not written by an egghead. The subtitle refers to her “translating” research into plainspeak. That’s what she is profoundly good at doing well. Thus, it is ultimately readable.
The information found between the covers is useful if you are fighting a grievance, filing a complaint, embroiled in a lawsuit, or facing blank stares from HR.
The book covers many aspects of the bullying phenomenon with chapters on each — the prevalence, the stages of bullying, explaining the pain, the trauma and stigma of being bullied, how organizations become toxic, why women bully women, behavior of witnesses, and reversing the effects of bullying in individuals’ lives.
Pam dedicates the book to all those bullied individuals who bravely participated in her research.
In 2013, she moved to North Dakota State (NDSU) in 2013 to join the Department of Communication in Fargo. She continues to research, publish, and teach in the area of organizational communication at NDSU and serves as the Director of the NDSU Communication Research & Training Center. Dr. Lutgen-Sandvik is married, has two children, and lives in Moorhead, MN.
Also, in 2013, Pam attended the WBI Workplace Bullying University® training for professionals in Bellingham, Washington to which she contributed mightily.
Pam declares that
All proceeds from book sales support scientific research that seeks to reduce workplace bullying, improve workplace communications and build more respectful workplace climates.
Where else can approx. $11 accomplish all that? Buy this book for yourself and as gifts for loved ones who have been bullied at work. While shopping, also buy Overcoming Mobbing by Duffy & Sperry new this holiday season 2013, and our book, The Bully At Work. They will be forever grateful.
With Pam, our admiration is personal. She came to Bellingham to meet us Namies in 2003 before her graduate studies were finished. She came to glean all she could from Dr. Ruth. So she is more than an intellectual colleague, she is a precious friend. We bought the book. You should, too.
Tags: bullied targets, emotional abuse, Len Sperry, Mobbing, non-sexual harassment, Pamela Lutgen-Sandvik, psychological terror, research, self help, workplace bullying, workplace bullying book
Posted in Books, Bullying-Related Research, Good News, Hear Ye! Hear Ye! 2, Media About Bullying, Social/Mgmt/Epid Sciences | No Archived Comments | Post A Comment (
Monday, August 26th, 2013
At WBI we want to know more about the nature of workplaces where bullying occurs.
If have ever been a target of workplace bullying, or are currently struggling with a bully at work, please take a moment to fill this out.
Friday, July 12th, 2013
Peggy Drexler, Forbes.com, July 10, 2013
As a longtime hotel manager for upscale resorts across the U.S., Sandrine had spent her career believing that good service was the key to success. That included being courteous to your guests—and to your co-workers. Which is why the company’s latest “star” employee, Russ, confounded her. He’d been hired as a bellman at the Northeast beach resort she was currently assigned to and in less than a year had worked his way up to associate manager, earning a promotion (and, she knew, a healthy raise) above her. She’d been with the company for nearly 10 years.
She could understand if he was an exceptionally hard worker, or a talented manager. But, she told me, Russ was verbally abusive to his staff, using fear and intimidation to get them to do what he wanted them to do, and to do it better and more quickly than any other department. He denied vacation requests and spread rumors about staffers who got on his bad side. Once, she’d witnessed him make fun of a hostess, in front of a dozen other employees, for a pimple she’d tried, not very successfully, to cover.
But when the hotel executives came to town, Russ played Mr. Popular amazingly well. “He was charming and believably personable, even if 20 minutes earlier he had been berating the chef,” she told me, frustrated by her own inability to climb the ranks as well as Russ had. The higher ups regarded Russ’s department as one of the most efficiently run—and it was, given his reports were scared to get on his bad side—and he was happy to accept all the credit for it. As far as the bosses could tell, people seemed to like him. “I always operated by the idea that he’d get what he deserved—people like that always do, don’t they?—but all he seemed to get was rewarded,” Sandrine said.
Monday, July 1st, 2013
FIRST-TIME ABUSERS IN BULLIED TARGETS’ LIVES
WBI 2013-H Instant Poll
Prior life experiences play a role in the depth of emotional injury that bullying can cause a person. Individuals who have never been abused in their lives may take longer to recognize that they are actually being bullied. Without memories or repressed cognitive representations of being the victim of abuse, bullying is a completely novel experience. Learning begins when first targeted for the first time in their lives.
Targets with prior brushes with abuse in their lives do not necessarily risk being targets of workplace bullying. However, when targeted, emotional memories are quickly triggered and those targets are subject to re-traumatization. The levels of emotional pain, shame and distress are much more severe than for individuals experiencing abuse for the first time as an adult in the workplace.
This single-question survey sought to ascertain what percentage of bullied targets were recipients of abusive conduct for the first time in their lives and who are the perpetrators.
Monday, July 1st, 2013
WBI 2013-G Instant Poll
For the 16 years of WBI operations, we have noticed that telephone callers seeking help with their workplace bullying problems are rarely young. They tend to be veteran workers with long careers. For a variety of reasons documented by other WBI studies older workers make ideal vulnerable targets. An earlier WBI study found the average age to be 41. We again asked about age when bullying started at work.
Monday, June 17th, 2013
Please take some time to complete the newest WBI Survey. How did you first discover workplace bullying?
Tuesday, May 14th, 2013
Monday, May 6th, 2013
A WBI Affiliate asks for your help if you work in K-12 American schools:
Please complete this survey that is part of my Doctoral dissertation through Aurora University, Aurora, IL.
The topic is “ A Systems Approach to Workplace Bullying in the K-12 Public Education Setting”.
Participants are invited to complete the survey regarding their observations or experiences in any of the roles in workplace bullying in the school setting. The opportunity to participate in an interview (either in person or by phone) regarding the experiences is available by providing the information at the end of the survey. Non-American respondents are not eligible for an interview at this time.
Thank you for helping.
Sunday, March 10th, 2013
Friday, March 8th, 2013
Bullying isn’t just a problem for middle school and high school students; bullying behavior continues into adulthood and is a concern in the workplace.
By Melissa Hincha-Ownby
Bullying is a major problem in schools across the country but if you thought that bullying ended once school ended, think again. Bullying behavior continues after adolescence and into adulthood, and workplace bullying is equally concerning. While there are many programs available to help educators stop bullying in schools, there are few resources available to businesses. However, the increased awareness of workplace bullying is helping bring about change as states are beginning to look at anti-bullying laws as a way to curb the issue.