Posts Tagged ‘thank you’
Wednesday, November 21st, 2012
By Sue Shellenbarger, Wall Street Journal, Nov. 20, 2012
Article with original artwork.
Don’t expect a big thank-you at work this week. While people may express gratitude when they gather at Thanksgiving, showing appreciation is far from traditional at the office.
Research suggests that employees who feel appreciated are more productive and loyal. But that message hasn’t reached many of those in charge. Some bosses are afraid employees will take advantage of them if they heap on the gratitude. Other managers believe in thank-yous but are nervous about appearing awkward or insincere—or embarrassing the employee they wish to praise.
A common attitude from the corner office is “We thank people around here: It’s called a paycheck,” says Bob Nelson, an employee-motivation consultant in San Diego.
The workplace ranks dead last among the places people express gratitude, from homes and neighborhoods to places of worship. Only 10% of adults say thanks to a colleague every day, and just 7% express gratitude daily to a boss, according to a survey this year of 2,007 people for the John Templeton Foundation of West Conshohocken, Pa., a nonprofit organization that sponsors research on creativity, gratitude, freedom and other topics.